Privacy Statement:

BIOTONIC AUSTRALIA PTY LTD (referred to in this Privacy Policy as “Biotonic“, “we”, “us” or “our”) is committed to protecting your information when you opt to use or access the  BIOTONIC AUSTRALIA PTY LTD Service (biotonic.com.au). This Privacy Policy covers and governs the collection and usage of your data and information by Biotonic.

By accessing and using the BIOTONIC AUSTRALIA PTY LTD Service, you agree to be bound by this Privacy Policy, the Website  Terms of Use, the Terms of Service, and the Terms of Sale, and any future amendments or modifications made to any of these agreements (collectively, the “Agreement”).

Any terms not otherwise defined in this Privacy Policy will have the same meaning as defined in the Website Terms of Use , the Terms of Service, and the Terms of Sale.

Consent

As part of the Service, we will collect and use information, including personal and sensitive information about you and your customers. In some instances we may disclose information about you and your customers. Any information which identifies an individual is treated as sensitive information, which includes e-mail address, name, home or work address or telephone number and prescription. This Protected Healthcare Information “PHI” and Personally Identifiable Information “PII”.

By accessing and using the Service, You hereby consent to our collection and use of your, or your patients’, personal and sensitive information including any PHI or PII based on the terms and conditions in this Privacy Policy and the Terms of Use , Terms of Service, and Terms of Sale.

If you do not wish to grant us consent to the collection and use of your information, which for purposes of this Privacy Policy, includes your patients’ information, as described and explained in this Privacy Policy, please,  do not use the Service.

Collection of Information

BIOTONIC AUSTRALIA PTY LTD collects PHI and PII and other information about you and your patients. BIOTONIC AUSTRALIA PTY LTD also collects anonymous demographic information, which is not unique to you, such as your Postal code, date of birth, preferences, interests, and favourites.

There is also information about your computer hardware and software that is automatically collected by BIOTONIC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by BIOTONIC AUSTRALIA PTY LTD for the operation of the Service, to maintain quality of the Service, and to provide general statistics regarding use of the BIOTONIC AUSTRALIA PTY LTD Service.

Please keep in mind that if you directly disclose any information, including any PHI or PII through BIOTONIC AUSTRALIA PTY LTD public message boards, this information may be collected and used by others and is public. BIOTONIC AUSTRALIA PTY LTD does not however read any of your private online communications.

Use of Your Information

BIOTONIC AUSTRALIA PTY LTD collects and uses your PHI or PII and other information to operate the BIOTONIC AUSTRALIA PTY LTD Service. BIOTONIC AUSTRALIA PTY LTD also uses your information to inform you of other products or services available from BIOTONIC AUSTRALIA PTY LTD and its affiliates. BIOTONIC AUSTRALIA PTY LTD may contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered from time to time. You may opt out of these notifications at any time by notifying BIOTONIC AUSTRALIA PTY LTD via the Contact details below.

BIOTONIC AUSTRALIA PTY LTD does not sell, rent or lease its customer lists to third parties. In addition, BIOTONIC AUSTRALIA PTY LTD may share data with trusted partners to help us, send you email or postal mail, provide customer support, or arrange for deliveries or as otherwise required to perform the Service. Additionally, BIOTONIC AUSTRALIA PTY LTD may share aggregated de-identified data with trusted partners for the purposes of perform statistical analysis, improving products, processes, and performing the Service. All such third parties are prohibited from using your PHI or PII except for purposes of the Service, and they are required to maintain the confidentiality of your information.

BIOTONIC AUSTRALIA PTY LTD neither collects nor uses information about your race, religion, or political affiliations.

BIOTONIC AUSTRALIA PTY LTD may, in its discretion, track the websites, links and pages our customers visit in connection with the BIOTONIC AUSTRALIA PTY LTD Service to further improve its offerings and overall Service. This data may also be used to deliver customized content and advertising within BIOTONIC AUSTRALIA PTY LTD to our customers whose behaviour indicates that they are interested in a particular subject area.

BIOTONIC AUSTRALIA PTY LTD will only disclose your PHI or PII, upon receipt of notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on BIOTONIC AUSTRALIA PTY LTD or the site; (b) protect and defend the rights or property of BIOTONIC; or, (c) act under exigent circumstances to protect the personal safety of users of BIOTONIC, or the public.

Use of Cookies

The BIOTONIC AUSTRALIA PTY LTD Service uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize BIOTONIC AUSTRALIA PTY LTD pages, or register with the BIOTONIC AUSTRALIA PTY LTD Service, a cookie helps BIOTONIC AUSTRALIA PTY LTD to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same BIOTONIC AUSTRALIA PTY LTD Service, the information you previously provided can be retrieved, so you can easily use the BIOTONIC AUSTRALIA PTY LTD features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, do be aware that you may not be able to fully experience the interactive features of the BIOTONIC AUSTRALIA PTY LTD services or websites you visit.

Security of Your Information

BIOTONIC AUSTRALIA PTY LTD uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your Account, or when personal information (such as a credit card number) is transmitted by BIOTONIC AUSTRALIA PTY LTD to other websites or services, it is protected through the use of encryption, such as Transport Layer Security (TLS 1.2) protocol. You are responsible for maintaining the secrecy of your Log-In Information and Account information, and for controlling access to your email communications from BIOTONIC, at all times. Although BIOTONIC AUSTRALIA PTY LTD will utilize all these measures, it cannot ensure or warrant the security of any information you transmit to BIOTONIC AUSTRALIA PTY LTD or guarantee that information on the Service may not be accessed, disclosed, altered.

Be aware, vulnerabilities may be introduced via your browser configurations or operating systems where BIOTONIC AUSTRALIA PTY LTD will not be liable or responsible, especially when such browser configuration or operating are not current, up to date or supported. In such a case, regardless of anything to the contrary in the Agreement including this Privacy Policy, we cannot guarantee that your information, including your personal information or data, will be secure because security threats and vulnerabilities may result from such configurations and systems for which BIOTONIC AUSTRALIA PTY LTD cannot protect against or control whatsoever.

Compromise of Information

In the event that any of your information under our control is compromised as a result of a breach of security, BIOTONIC AUSTRALIA PTY LTD will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

Password Policy

We protect your password information using technical and administrative security measures which are designed to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration of passwords. Some of the safeguards we use are strong password validation, temporary password reset procedures, and encryption of passwords when stored.

If multiple failed login attempts are made to an Account, a password lockout threshold is reached and the Account will be locked please send an email to info@biotonic.com.au to reset the password. During the lockout period you will NOT be able to login.

Password reset requires User Account validation wherein an email is sent to the email address on file with a temporary password. The temporary password is valid for a set period of time during which a User must login to their account and reset their password.

User Password Management

• Users should never share their passwords with anyone else.
• Users should never share their passwords with any outside parties, including those claiming to be representatives of a business with a legitimate need to access user information.
• Users should take steps to avoid phishing scams and other attempts by hackers to steal passwords and other sensitive information.
• Users must refrain from writing passwords down and keeping them accessible.
• Users should not use password managers or other tools to help store and remember passwords.
• If you are an entity who has permitted representatives or personnel to manage your Service or Account or given access to your Account to such persons, and if that representative or personnel should no longer have access to your Account or your Log-in Information (because the relationship with that person has terminated or otherwise), you are strongly encouraged to immediately change your Log-in Information. You are and will be responsible for any and all activities which occur on or in connection with your Account.

Disclosure of Personal Information to Third Parties

We may disclose your information, including any personal or sensitive information, in order to combat fraud, where permitted or required by law, or at the request of government regulators. We may also disclose your information, including any personal or sensitive information, to third parties acting on behalf of BIOTONIC AUSTRALIA PTY LTD to assist us in processing or completing your order, shipment, or payment or as otherwise required as part of the Service.

We may use third parties in the course of business, such as to provide shipping or payment processing or to facilitate to provision of the Service. Your information may be shared with such parties, but only to the extent necessary for performing the relevant Service. We do require that our affiliates, vendors and partners make all efforts to protect Users personal information in line with our protections and all applicable laws and regulations.

Children’s Privacy

BIOTONIC AUSTRALIA PTY LTD does not knowingly collect or solicit personal information from children under the age of 13 and the Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us via the Contact details below.

Access to Your Information

You can obtain access to your PHI or PII we collect and retain in accordance with local applicable law when you provide us with proper identification and proof of entitlement, which is required for your protection. You may request access to or correction of any of your personal information held by us at any time. Please note that in such a case, we may charge a reasonable fee for copying and sending the information requested.

Changes to this Statement

We will occasionally update this Privacy Policy to reflect company and User feedback. We encourage you to periodically review this Privacy Policy to be informed of how we are collecting, storing, using, disclosing and protecting your information.

Contacting BIOTONIC

If you would like to request that we no longer access or use your information, would like to request that you no longer receive marketing information from us.Please contact BIOTONIC AUSTRALIA PTY LTD via the means below. BIOTONIC AUSTRALIA PTY LTD will respond to such requests within a reasonable time period.

− Fax Number: +61 3 8691 1763
− Email Address: info@biotonic.com.au

Terms of Use

All content of this Internet site is owned or controlled by BIOTONIC Australia Pty Ltd. You may download content only for your personal use for non-commercial purposes but no modification or future reproduction of the content is permitted. The content may otherwise not be copied or used in any way.

The owners of this site will use reasonable efforts to include up-to-date and accurate information in this Internet site, but makes no representations, warranties or assurances as to the accuracy, currency or completeness of the information provided. The owners of this site shall not be liable for any damages or injury resulting from your access to, or inability to access, this Internet site or from your reliance on any information provided at this Internet site and your use or access to this Internet site is solely at your own risk.

This Internet site may provide links or references to other sites but the owners of this site have no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided as merely a convenience to the users of this Internet site.

Any personally identifiable information in electronic communications to this Internet site is governed by this site’s Privacy Policy. The owners of this site shall be free to use or copy all other information in any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purposes. Such purposes may include disclosure to third parties and/or developing, manufacturing and/or marketing goods or services.

The sender of any communications to this Internet site or otherwise to the owners of this site shall be responsible for the content and information contained therein, including its truthfulness and accuracy.

Contact Information

BIOTONIC welcomes your comments regarding this Terms of Use. If you believe that BIOTONIC, please contact us at info@biotonic.com.au. We will use commercially reasonable efforts to promptly determine and remedy the problem.